Frequently Asked Questions
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What type of material do we use for our canopy tents?
Our canopy tents are crafted from 600D PU polyester for the tent tops, back walls, and half walls. This high-quality 600D polyester is durable, flame-retardant, waterproof, and offers UV protection. Additionally, our canopy tent tops are full-color dye sublimated, ensuring vibrant, clear, and crisp colors.
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How are our custom canopy tents printed?
We use a dye sublimation printing process that ensures a clean, high-quality finish on our custom canopy tents. This method involves heat transfer to produce vibrant colors and a protective laminate layer that guards against UV rays and moisture. The result is a durable canopy with a vivid design that can withstand typical outdoor weather conditions.
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What materials are used for your tent frames, and are they durable?
Our tent frames are constructed from high-grade commercial steel and aluminum, featuring nylon connectors reinforced with steel grommets. The outer legs measure 40 mm in diameter, while the inner legs are 35 mm, ensuring a strong and durable structure designed to withstand frequent use and outdoor conditions.
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When will I receive my custom canopy tent?
Once your design is approved, we’ll begin production immediately. Our standard delivery time is approximately eight days from the date of approval. If you need your tent sooner, please contact us to explore expedited production options.
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What file types and sizes can I upload in the "UPLOAD ARTWORK FILE" option?
You can upload JPEG, JPG, TIF, TIFF, PDF, and PNG files, with a maximum file size of 10 MB each.
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How many files can I upload in the "UPLOAD ARTWORK FILE" option?
You can upload up to 10 files.